Health Administration & Informatics Consulting
ZPRO44 Consulting LLC partners with healthcare organizations and families navigating complex care systems — combining graduate-level informatics expertise with nearly two decades of cross-sector clinical and operational experience.
Engage ServicesDocumented Experience
Palm Beach ACO — #1 Accountable Care Organization in the nation
Caremark — Pharmacy Benefits Management, national scale
Water's Edge Dermatology — Healthcare operations
Hospice & Rehab Pharmacy — Project management, AR/finance
Licensed — 4 insurance lines, State of Illinois
Nationally Certified Pharmacy Technician · Compounding
About
ZPRO44 Consulting LLC is a Florida-based health administration and informatics consultancy founded and led by Shannon Minkova, MHA. With a Master of Health Administration (Specialization: Health Care Informatics) from Capella University and nearly two decades of cross-sector experience spanning pharmacy operations, managed care, dermatology, and accountable care organizations, Shannon brings graduate-level expertise grounded in real clinical environments.
ZPRO44 partners with healthcare organizations to identify operational bottlenecks, implement evidence-based system improvements, and align technology with the human reality of patient care. A current focus includes patient and family healthcare navigation — helping individuals and families make informed decisions around long-term care, insurance coverage, and care coordination for aging populations.
Newly established with deep operational roots. Because sustainable healthcare runs on both data and purpose.
Services
End-to-end analysis and redesign of clinical and administrative processes to eliminate bottlenecks, reduce staff burden, and improve patient throughput.
Strategic guidance on EHR adoption, Meaningful Use alignment, MIPS compliance, and interoperability frameworks across HIPAA, HITECH, and MACRA.
Data architecture planning, KPI dashboard design, and performance metric frameworks that transform raw data into executive-level clinical insight.
Guidance for families navigating long-term care decisions, insurance coverage, and care coordination for aging or medically complex loved ones — bridging clinical knowledge with practical advocacy.
Recognition & Credentials
Sigma Alpha Pi · Top 1% Nationally · Capella University
Nationally Certified Pharmacy Tech · Compounding · Caremark PBM
4 Lines · State of Illinois
6 Years ERP Consulting · Sage 300 · EMR · MySQL · SharePoint
BS · Biblical Studies Minor · 2014 Alumni
Available for consulting engagements, healthcare navigation services, and strategic partnerships.
West Palm Beach, FL